Terms and Conditions
Terms and conditions
ARTICLE 1 – SCOPE OF APPLICATION
The purpose of these General Terms and Conditions of Sale (hereinafter “GTC”) is to define the conditions under which Les Mariées de Julie (hereinafter “the Company or La Maison Les Mariées de Julie”) provides Customers (hereinafter “the Customer or the bride-to-be”) who request it, online via the websites https:// www.lesmarieesdejulie.com, or by traditional order (by direct contact, by telephone, or by any other means of communication), sewing, alteration, fitting, advice, design, manufacture, and sale of Goods (hereinafter referred to as “the Item(s) or Piece(s) or Dress” or, where applicable, “the Services”), as well as any additional related services.
The Company and the Customer are hereinafter referred to collectively as “the Parties.”
These Terms and Conditions of Sale govern all sales transactions concluded by Maison Les Mariées de Julie, whether for the sale of services or goods, whether online, by telephone, or at the Company's premises.
In accordance with current regulations, these Terms and Conditions are provided to any Customer who requests them, to enable them to place an order with the Company. They are brought to the Customer's attention at the time of booking and are also available on the Company's websites.
Furthermore, the Customer or bride-to-be declares that they have read these Terms and Conditions before confirming their order online or signing the order form for a standard order (excluding online sales).
The Parties agree that validation of the online order or signature of the order form (excluding online sales) constitutes acceptance without restriction or reservation of these GTC and results in the creation of a contract.
These Terms and Conditions shall apply from the date of confirmation of the online order or signature of the purchase order (excluding online sales) and shall remain in force until the expiry of the guarantees and obligations of the Parties.
In addition, the Company may make any changes to these terms and conditions that it deems necessary. Any changes to these terms and conditions shall be effective as soon as they are posted on the website.
In accordance with current regulations, the Company reserves the right to derogate from certain clauses of these GTC, depending on negotiations with the Customer, by indicating the derogatory clauses on the contractual documents (quotations and invoices).
ARTICLE 2 – ORDERING GOODS AND CONCLUDING THE ONLINE SALE
2.1 ORDERING GOODS AND SERVICES
The order refers to the purchase commitment made by a Customer online, by telephone, or at the Company's premises. Online validation of the order or the signing of a purchase order (excluding online sales) between the Company and the Customer constitutes proof of the order.
Online confirmation of the order or signing of a purchase order (excluding online sales) constitutes firm and definitive acceptance of these Terms and Conditions.
The Customer is solely responsible for choosing the services and/or goods/parts for which they place an order, and for ensuring that they are suitable for their needs, such that the Company cannot be held liable in this regard.
The Company may, at its discretion, offer temporary commercial offers that may be subject to specific conditions, which are brought to the Customer's attention prior to placing an order. These offers may be withdrawn or modified at any time by the Company, which cannot be held liable for the modification or withdrawal of an offer.
Only the items (price, goods/parts and/or services ordered, manufacturing times, delivery) indicated on the order form are contractual.
2.2 COMPLETING THE ONLINE SALE
Placing an order on the website https://lesmarieesdejulie.com is subject to compliance with the procedure established by the Company, which is detailed as follows (steps):
1. Enter the website address;
2. Follow the instructions on the website.
3. Fill out the order form. In the event of prolonged inactivity during the connection, it is possible that the goods/parts selected by the Customer prior to this inactivity may no longer be available. The Customer is then invited to restart their selection from the beginning;
4. Check the order details and, if necessary, identify and correct any errors by clicking on the “Update” box.
5. After reviewing the total price and the all-inclusive price, confirm the order by clicking on the “order” box (the “order confirmation”);
6. Follow the instructions on the online payment server to pay the all-inclusive price.
The Customer will then immediately receive electronic confirmation of acceptance of payment for the order, as well as an acknowledgment of receipt summarizing and confirming the order (the “order confirmation”).
To this end, the Customer formally accepts the use of email for order confirmation by the Company. The Company cannot be held liable for any harmful consequences resulting from the Customer providing an incorrect email address.
A delivery note will be included in the package, summarizing the order once again.
In accordance with Article L. 121-11 of the French Consumer Code, the Company reserves the right to refuse an order for legitimate reasons, in particular if the order is abnormal, placed in bad faith, or if there is a dispute with the Customer regarding payment for a previous order.
2.3 PLACING AN ORDER
Contractual information is presented in French and is confirmed at the latest when the Customer confirms the order.
Some offers may be available for a limited time only, which will be specifically advertised. As stocks are limited, you will be notified when the product is out of stock when placing your order.
Products are offered while stocks last, as specified when the order is placed. As stocks are limited, any items that are out of stock will be marked as such. However, in the event of an error regarding the availability of the item, Les Mariées de Julie undertakes to refund the Customer. Certain offers may be available for a short period of time, which will be specifically announced. As stocks are limited, any items that are out of stock will be indicated when the order is placed.
The Products offered are those listed in the catalog published on the website and which have undergone quality control. They strive to present all of their characteristics through photographs and a description sheet based on data provided by the manufacturer. Les Mariées de Julie undertakes to make every effort to describe the products as accurately as possible. However, Les Mariées de Julie cannot be held liable for any errors or omissions in this presentation. The main characteristics of the Products, in particular the specifications, illustrations, and indications of dimensions or capacity of the Products, are presented on the website.
The Customer is required to read these terms and conditions before placing an order. The choice and purchase of a Product is the sole responsibility of the Customer. The Customer is required to refer to the description of each Product in order to understand its essential properties and characteristics.
The Customer acknowledges that the photographs on the website cannot perfectly reflect the appearance of the Product. The actual visual impression may differ very slightly from that of the photograph, particularly with regard to colors; the Customer acknowledges that Les Mariées de Julie cannot be held liable on this basis.
The sale shall only be considered final after Les Mariées de Julie has sent the Customer confirmation of acceptance of the order by email and after it has received payment in full.
Under no circumstances may an order be placed by professional sellers, either individually or collectively, to meet the needs of their commercial activities, regardless of how their products are marketed. The Customer acknowledges and accepts that Les Mariées de Julie reserves the right to refuse an order that is clearly placed by a professional seller, based on the number of products ordered in a single order and the number of individual orders placed for the same product compared to the usual quantity purchased by an average consumer.
ARTICLE 3 – PRICES OF GOODS/PARTS AND SERVICES
The goods/parts and services sold are provided at the Company's rates in effect on the date the order is confirmed and accepted by the Customer or on the date the order form is signed by the Customer.
The price of each item/piece and service is indicated inclusive of all taxes.
The euro is the currency used for orders in Europe, while the dollar is used for all other orders.
The prices applicable to the sale of goods/parts or the provision of services are subject to change at any time by the Company, without prior notice or warning. Only the price indicated on the order form is contractual.
In the event of a specific or additional request from the Customer concerning the terms and conditions of sale or the development, design, fitting, or alteration of one or more Items, duly accepted by the Company, the related costs will be subject to specific additional invoicing, based on a quote previously accepted by the Customer.
Unless otherwise stated, these prices do not include shipping costs, which will be indicated in addition to the price during the ordering process and before the Customer confirms their order.
Before the Customer confirms the order, the total amount of the order will be indicated (price + shipping costs). The Customer then undertakes to check the import possibilities for the products ordered with regard to the territory of the country of delivery.
ARTICLE 4 – TERMS OF PAYMENT FOR ORDERS
4.1 SHOWROOM ORDER (excluding online sales)
Payment for the order is made under the following conditions:
First payment of a deposit of 50% of the total order price upon signing the order form.
Second payment of 25% upon first fitting of the item(s) ordered.
Third payment of 25% upon final delivery.
Payment can be made by credit card, check, bank transfer, or cash payable to the Company.
No order will be processed without a deposit payment, and delivery of the goods/items will only take place once the balance has been paid.
The order form is valid for 15 days after the date of issue. After this period, Maison Les Mariées de Julie reserves the right to apply a surcharge to the initial price.
A surcharge will be applied to all orders placed less than three months before the wedding date.
4.2 ONLINE ORDERING
The goods/item(s) ordered online are payable in full upon confirmation of the order.
The Customer shall pay the all-inclusive price by credit card or bank transfer (prior agreement required). In this regard, the credit cards accepted are those of the Carte Bleue, Visa, MasterCard, American Express, Maestro, Google Pay, and Apple Pay networks.
To this end, the Customer confirms that they are the holder of the credit card to be debited and that the name appearing on the credit card is indeed theirs.
The Customer shall provide the sixteen digits and expiry date of their credit card and, where applicable, the security code.
The Customer expressly acknowledges that providing information relating to their credit card authorizes the Company to debit their credit card for the amount corresponding to the all-inclusive price of the goods and items that were validated in the Order.
In accordance with Article L. 132-2 of the Monetary and Financial Code, a commitment to pay made by means of a bank card is irrevocable.
The transaction is immediately debited from the Customer's credit card after verification of the card details and receipt of debit authorization from the issuer of the credit card used by the Customer. In the event that the all-inclusive price cannot be debited, the online sale will be immediately refused as of right and the order will be canceled.
The Company takes all necessary measures to ensure the confidentiality and security of data transmitted on its websites.
Payments for purchases are made via the secure platform of its partner: Stripe.
The data recorded and stored by the Company constitutes proof of the order and all transactions made. The banking data recorded by Stripe constitutes proof of financial transactions.
Consequently, the recorded data shall remain confidential, except in cases where it may be used as proof of transactions carried out.
For further information on data privacy and security, Maison Les Mariées de Julie invites its Customers to consult the “Privacy Policy” section available on the website https://www.lesmarieesdejulie.com.
ARTICLE 5 – DELIVERY TIMES
5.1 SHOWROOM ORDER (excluding online sales)
The Company undertakes to manufacture, design, and deliver the items ordered by the Customer up to one week before the wedding date. When placing the order, the Customer undertakes to provide the latest desired delivery date for the items (if different from the wedding date), which is noted on the order form.
Except in special cases, the Products ordered will be delivered in a single shipment.
Any advance of the date indicated on the order form after signature will result in a surcharge.
4.2 ONLINE ORDERING
Once the order has been confirmed, the address provided by the Customer cannot be changed. Neither the carrier nor Les Mariées de Julie can be held liable in the event of delivery failure due to an inaccurate delivery address (it being specified that PO boxes are not permitted).
From the date of purchase, your order will be shipped within a maximum of 72 hours (4 days for international orders, excluding weekends and public holidays), subject to stock availability. As soon as your order leaves our warehouse, you will receive an email with your package tracking number. Delivery times depend on the destination country.
The Customer can track the progress of their order using the tracking number provided by email.
The delivery costs are indicated after the shopping cart has been validated and are subject to the Customer's approval before each order is confirmed.
Except in special cases or if one or more Products are unavailable, the Products ordered will be delivered in a single shipment.
ARTICLE 6 – FITTINGS AND ALTERATIONS
6.1 SHOWROOM ORDER (excluding online sales)
Unless otherwise agreed by the parties, Maison Les Mariées de Julie offers two (2) fittings included in the price of the standard order (excluding online sales) as indicated on the order form.
A third fitting may be offered to the customer at the discretion of Maison Les Mariées de Julie if and only if the Company deems it necessary, particularly based on the initial fit and pattern of the dress.
Les Mariées de Julie reserves the right to impose its own fitting dates in accordance with the requirements of its sewing workshop, in order to streamline the work of its seamstresses. Brides-to-be agree to make themselves available and to respect the fitting dates imposed by Maison Les Mariées de Julie. In the event of the customer's absence or a late postponement without prior confirmation from our workshop, Maison Les Mariées de Julie reserves the right not to carry out the requested alterations and/or modifications.
The Customer also agrees to wear their final shoes during the first fitting.
The Parties agree that the second fitting (and possibly the third) is intended for minor alterations and finishing touches to the garment before delivery. Consequently, no further alterations will be accepted after the second or third fitting without an additional charge (for alterations rather than adjustments to the dress), provided that Les Mariées de Julie considers that the dress fits perfectly and complies with the original pattern.
Fittings may result in alterations carried out by Maison Les Mariées de Julie.
Any changes to the dress (significant deviation from the model agreed upon during the first appointment) will result in an increase in the price of the Order.
The bride-to-be may also choose not to have her alterations done at Maison Les Mariées de Julie. In this case, the Customer will benefit from a single fitting (the second appointment in the process) to check that the dress made complies with the initial order and the prototype tried on.
The item will therefore be paid for by the Customer and delivered after this single fitting.
Alterations to collections ordered from the showroom and online store are not included in the sale price displayed on the website. The Toulouse workshop does not carry out alterations on ready-to-wear collections.
All requests for appointments at the Les Mariées de Julie showroom must be made by message (website form, social media), or by telephone.
Appointments are only available for fittings of custom-made wedding dresses.
ARTICLE 7 – STAGES OF IMPLEMENTATION
7.1 SHOWROOM ORDER (excluding online sales)
For standard orders (excluding online sales), Maison Les Mariées de Julie specifies that the items in the showroom are made in standard sizes. Measurements will be taken when the order is placed.
The dress will then be made in the standard size that most closely matches the measurements of the bride-to-be.
The chosen size must be approved by the Customer and signed off on along with the measurements at the same time for validation.
Any changes to the style will be subject to an additional charge and must be indicated on the order form, signed by both Parties. Any additions made during the manufacturing process will be subject to a new additional quote.
Any style changes requested by the Customer may be refused by Maison Les Mariées de Julie before or after the order form and these Terms and Conditions have been signed.
ARTICLE 8 – PREGNANCY
8.1 SHOWROOM ORDER (excluding online sales)
In the event of pregnancy, Maison Les Mariées de Julie will present the Customer with designs suitable for her pregnancy.
ARTICLE 9 – DELIVERY OF ORDERS
9.1 – SHOWROOM ORDER DELIVERY (excluding online sales)
After the order has been manufactured, the dress must be collected from the Les Mariées de Julie showroom located at 36 rue d’Alsace Lorraine, 31000 Toulouse, according to the delivery appointment set by Les Mariées de Julie and agreed by the Customer.
If the customer wishes to have her order shipped by a third-party transport service provider, she will be responsible for the full shipping costs.
In the event of loss/theft/damage to items once the package has been handed over to the carrier, Maison Les Mariées de Julie cannot be held liable and no exchange/refund will be possible.
Similarly, once the order has been delivered, Maison Les Mariées de Julie will not make any alterations or modifications to the goods/items ordered.
9.2 DELIVERY OF ONLINE ORDERS
Postal deliveries related to online orders are only applicable for orders of ready-to-wear dresses.
9.2.1 – DELIVERY METHOD AND ADDRESS
Delivery will be made to the delivery address specified by the Customer when placing the order.
The Customer may indicate, at their discretion, their home address, the address of any other individual of their choice, or the address of a legal entity they designate. If no one is available to receive the package at the time of delivery, a delivery notice will be left for the Customer, informing them of the terms and conditions for storing their package and making it available, under the full and exclusive responsibility of the carrier.
The delivery address cannot be a hotel address or a PO box.
It is the Customer's responsibility to ensure that the delivery details entered are accurate and complete (street number, building number, staircase number, access codes, names and/or intercom numbers, and any other information necessary for delivery).
In the event of an error or omission in the delivery information, the Customer shall be solely responsible for any failure or delay in delivery.
If the order is returned to the Company, the Customer must provide valid delivery information.
The company will cover the cost of reshipping the order from mainland France.
9.2.2 – DELIVERY COSTS AND TIMES
Except in cases of force majeure or unforeseeable and insurmountable circumstances beyond the control of a third party to the contract, delivery times will be as indicated below and will run from the date of order confirmation.
It is the Customer's responsibility to choose the country of delivery and the shipping method before confirming the order and making payment.
The delivery costs are indicated to the Customer before the order is confirmed and are included in the all-inclusive price. Delivery within Europe is free of charge, and worldwide delivery is free for purchases over €1,000.
It is also specified that delivery times are in working days. Orders placed on the website on Friday after 12 noon will be processed the following Monday. Orders placed on the Website on a public holiday will be processed the next working day.
9.2.3 – TRANSFER OF OWNERSHIP
The transfer of ownership of the Products from Les Mariées de Julie to the Customer shall be made at the time of delivery, which constitutes the transfer to the Customer of physical possession or control of the Product.
The transfer of risks of loss and damage relating thereto shall take place at the same time, i.e. when the Customer takes physical possession of the Products.
9.3. DELAY IN DELIVERY
In the event of a delivery delay,The Company shall inform the Customer by email that the delivery will be delayed.
Unless otherwise agreed, delivery shall take place no later than 180 days after the conclusion of the contract, in accordance with Article L.216-1 of the Consumer Code.
In the event of a significant delay, the customer may request in writing (by email or post) that the seller deliver the goods within a reasonable additional period (in French or English only).
If this new deadline is not met, the customer may cancel the order (Article L.216-2) and obtain a refund within 14 days.
The Company shall not be held liable for any consequences resulting from a delay in delivery that is not attributable to it.
9.4. DELIVERY TRACKING
The Customer will receive an order number by email confirming that the order has been accepted by the carrier.
Upon shipment, the Customer will receive a tracking number for the package by email so that they can track its progress on the carrier's website.
9.5 ORDER VERIFICATION
The Customer is required to check the condition of the packaging and the goods/parts upon Delivery. Thereafter, the Customer shall assume full and exclusive responsibility for any risks relating to the goods/parts.
It is the Customer's responsibility to make any reservations or complaints they deem necessary, or even to refuse delivery, when the package is clearly damaged.
Such reservations and complaints must be sent to the carrier by registered letter with acknowledgment of receipt within three (3) business days, excluding holidays, following the date of delivery of the goods/parts.
The Customer must also send a copy of this letter to the Company in accordance with the conditions set out in Article 15 hereof.
The Customer must ensure that the goods/parts delivered to them correspond to the order.
To this end, the package contains a summary delivery note. If the goods/parts do not comply with the specifications mentioned in the delivery note, the Customer must inform the Company and return the goods/parts to the Company.
In accordance with Article L.216-3 of the French Consumer Code, Les Mariées de Julie remains responsible for the products until they are physically delivered to the customer.
If the product is delivered damaged, the customer must report it under 48 hours from the date of receipt, by sending an email to contact@lesmarieesdejulie.com with :
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order number,
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photos of the product and packaging.
After verification, Les Mariées de Julie will offer at your choice :
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replacement of the product at no additional cost,
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or a full refund of the order.
In the event of a refund, it will be made under 14 days from the date of confirmation of coverage.
The damaged product must be returned at the Customer's expense, in accordance with the terms specified by customer service. Les Mariées de Julie reserves the right to refuse reimbursement for any item that does not meet the return criteria.
ARTICLE 10 – CANCELLATION – POSTPONEMENT/MODIFICATION OF ORDER/RIGHT OF WITHDRAWAL
10.1 – CANCELLATION OF SHOWROOM ORDERS (excluding online sales)
In the event of cancellation of an order after the order form has been signed by the Parties, no refund will be granted by Maison Les Mariées de Julie; the deposit will then be retained by Maison Les Mariées de Julie.
In the event of cancellation more than one week after signing the order form, the Customer will be required to pay for the entire order.
No requests for full or partial refunds or exchanges will be accepted after the order form has been signed.
Furthermore, and notwithstanding Article 4.1 of these Terms and Conditions relating to the terms of payment for orders, it is specified that in the event of a postponement of the originally scheduled wedding date and, consequently, of the date of the final fitting, the second payment of 25% of the order cannot be deferred to this new date.
In the context of online sales, in accordance with Article L.121-21 of the French Consumer Code, the Customer has a right of withdrawal of 14 days from receipt of the order.
The Customer is required to send the withdrawal form to the Company electronicallycontact@lesmarieesdejulie.com:
E-mail : contact@lesmarieesdejulie.com
"I hereby notify you of my withdrawal from the contract for the sale of the following property:
Ordered the [……………]
Order number [……………]
Received the [……………]
Customer Name:
Delivery address for the Order:
Customer signature (only if this form is submitted on paper):
Date : ".
Les Mariées de Julie will not issue any refunds outside the legal withdrawal period as specified above.
Les Mariées de Julie does not offer refunds for custom-made dresses (they are not available in the online store), regardless of the delivery time.
10.2 – CANCELLATION OF ONLINE ORDERS
In accordance with the provisions of Articles L221-18 et seq. of the French Consumer Code, the Customer has a period of fourteen (14) days to withdraw from their purchase, without having to provide any reason.
Les Mariées de Julie allows the Customer to return purchased products within a period of 14 days.
The fourteen (14) day period begins on the day on which the Customer or a third party designated by the Customer, other than the carrier, receives the item ordered, or, in the case of an order for multiple items delivered separately, on the day on which the Customer or a third party designated by the Customer, other than the carrier, receives the last item.
The Customer must generate a return via contact@lesmarieesdejulie.com, indicating the item concerned by the return and the reason for the return. The Customer is responsible for printing the return label and placing it on the package to be returned.
Return shipping costs are the responsibility of the Customer. In this case, the return shipping costs will be deducted from the refund amount for the Products. Any applicable duties and taxes are also the responsibility of the customer and will be deducted from the refund amount for the Products.
If you encounter any difficulties returning the package, please contact Les Mariées de Julie Customer Service for further information.
Incomplete, damaged, soiled, or returned products outside the return period will not be accepted. Les Mariées de Julie reserves the right to refuse reimbursement for any item that does not meet the return criteria. In this case, you will receive an email from customer service informing you that your return has not been accepted, and we will return the item to you.
10.2.1 – REFUND OF ONLINE ORDERS
If the right of withdrawal is exercised under the above conditions, Les Mariées de Julie will refund the price of the Product(s) purchased minus return shipping costs, duties, and taxes.
The return request generates an invoice indicating the amount of the product(s) excluding tax. Les Mariées de Julie will refund the total amount including tax of the product(s) paid for when the initial order was placed.
For returned items, it may take up to 21 business days for the funds to be credited to your original payment method, due to the various steps involved:
1- Delivery time for the product to our warehouse;
2- Processing and inspection of the product for reimbursement approval;
3- Authorization from the finance department to make a refund;
4- It may take up to 7 business days for the funds to be credited to your payment method once the financial service has processed the refund.
If your refund has not been processed within 21 business days, please contact us at contact@lesmarieesdejulie.com and provide us with your return tracking number so that we can obtain more information.
No refund will be made to Customers who have not exercised their right of withdrawal in accordance with the terms of this article.
Custom-made items (bespoke dresses) are non-refundable and non-exchangeable.
ARTICLE 11 – WARRANTIES AND LIABILITIES
The Company is subject to the legal guarantees of conformity and hidden defects provided for in Articles L. 211-4, L. 211-5, and L. 211-12 of the French Consumer Code and Articles 1641 and 1648 of the French Civil Code:
Customers are advised that the aforementioned legal guarantees shall not apply to apparent defects, as defined by case law, or in the case of products damaged during transport or as a result of misuse of the goods.
The same applies to products that have been modified, repaired, integrated, or added by the Customer.
ARTICLE 12 – RETENTION OF TITLE
The Company retains full ownership of the products sold until full payment has been received, including the principal amount, fees, taxes, and mandatory contributions.
ARTICLE 13 – FORCE MAJEURE
Les Mariées de Julie cannot be held liable if the non-performance or delay in the performance of any of the services results from a case of force majeure, as defined in Article 1218 of the Civil Code.
The Parties agree that, in accordance with the provisions of the Civil Code and the interpretation thereof by case law, force majeure results from an event beyond the control of the debtor, which could not reasonably have been foreseen at the time of conclusion of the contract and whose effects cannot be avoided by appropriate measures, preventing the debtor from performing its obligation.
The Parties agree in particular that an epidemic or pandemic, as well as legislative or regulatory changes resulting from developments in the health situation, constitute force majeure when such an event has the characteristics described above.
The Company shall inform the Customer without delay, by registered letter with acknowledgment of receipt, of the occurrence of such an event when it considers that it is likely to compromise the performance of the services.
In the event of such a force majeure event, the performance of services will be suspended until the force majeure event has disappeared, ceased, or ended.
The suspension of services shall in no case be grounds for liability for non-performance of the obligation in question, nor shall it give rise to the payment of damages or late penalties.
The performance of services shall be suspended for the duration of the force majeure event if it is temporary. The suspension of services resulting from a temporary force majeure event shall not give rise to any refund of sums received by Maison Les Mariées de Julie in respect of the Customer's order. Once the force majeure event has ceased, Maison Les Mariées de Julie shall use its best efforts to resume the normal performance of services as quickly as possible.
However, if the force majeure event persists beyond a period of thirty (30) days, the parties must meet to discuss a possible amendment to the contract.
In the absence of an agreement between the parties within thirty (30) days and if the force majeure event persists, each Party shall have the right to terminate this contract automatically, without any compensation being due by either party.
However, if, upon the occurrence of the force majeure event, it appears that the delay justifies the termination of this contract, it shall be terminated automatically and the parties shall be released from their obligations under the conditions provided for in Articles 1351 and 1351-1 of the Civil Code.
Termination by operation of law due to force majeure may only take place upon receipt of a registered letter with acknowledgment of receipt in accordance with Article 15 of these GTC or any other extrajudicial act. This notification must expressly mention the intention to apply this clause.
ARTICLE 14 – REGULATIONS AND HEALTH PROTOCOL
Les Mariées de Julie undertakes, within the scope of its services, to comply with applicable legislation, regulations, and official health recommendations.
Maison Les Mariées de Julie is committed to doing everything possible to protect and ensure the health and safety of its customers.
Consequently, Maison Les Mariées de Julie cannot be held liable except in cases of proven fault or negligence and cannot be held liable for any direct or indirect damages in the event that a Customer acts on their own initiative or at the instigation of a third party in violation of the health protocol put in place by the Company and, more generally, in violation of all measures implemented by the latter.
ARTICLE 15 – PERSONAL DATA AND PRIVACY POLICY
The information collected about the Customer is processed electronically by Maison Les Mariées de Julie and is essential for processing their order. This information and personal data is also stored for security purposes, in order to comply with legal and regulatory obligations.
Les Mariées de Julie has a Privacy Policy, which can be accessed on the websites https://www.lesmarieesdejulie.com, under the “Privacy Policy” tab, which outlines and details the use of the Customer's personal data.
In accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to information technology, files, and civil liberties, and the European General Data Protection Regulation of April 27, 2016 (GDPR), Maison Les Mariées de Julie may collect personal data concerning the Customer.
The latter is informed that they have the right to access, rectify, and delete personal data concerning them.
The Customer may exercise their rights by contacting the relevant departments at Maison Les Mariées de Julie by writing to the following email address: contact@lesmarieesdejulie.com.
Customers can obtain information about how Maison Les Mariées de Julie processes their personal data by consulting the Privacy Policy or by sending a request to the following email address: contact@lesmarieesdejulie.com.
ARTICLE 16 – INTELLECTUAL PROPERTY
The Sites and their content are the exclusive property of the Company or are used by the Company with the permission of their owner/holder. They are protected by intellectual property rights, including trademark law and literary and artistic property law.
The content of the Sites includes all elements comprising them, including, but not limited to, all photographs, images, illustrations, text, graphics, multimedia (audio and video), trademarks, logos, and software used in the design and operation of the Sites.
The use and reproduction of any elements published on the websites are authorized solely for informational purposes for personal and private use, excluding any commercial use. Any reproduction and any use of copies made for other purposes are expressly prohibited.
Thus, the content of the sites may not be, in whole or in part, sold, reproduced, distributed, modified, presented to the public, displayed or incorporated into a derivative work, for public or commercial purposes, or presented on another website and, in general, on any medium whatsoever.
Any violation of these Terms and Conditions and/or the intellectual property rights of Maison Les Mariées de Julie constitutes an act of counterfeiting that may result in civil and criminal liability for the counterfeiter, and may give rise to legal action by the Company.
ARTICLE 17 – NOTIFICATIONS
Under these Terms and Conditions, all notifications to the Company or complaints relating to non-performance or poor performance of services must be reported and sent by the Customer, under penalty of foreclosure, by email to this address: contact@lesmarieesdejulie.com
ARTICLE 18 – SEVERABILITY OF CLAUSES
If one or more provisions of these Terms and Conditions of Sale were to be invalidated, this invalidity would not affect the validity of the other provisions, which would remain in force between the parties.
ARTICLE 19 – AMENDMENT OF THE CONTRACT
Any modification to these Terms and Conditions may only be made by means of an amendment duly signed and accepted by both parties.
ARTICLE 20 – APPLICABLE LAW MEDIATION – JURISDICTION
These General Terms and Conditions of Sale are governed by French law.
If the dispute cannot be settled amicably, the Customer has the right to seek the assistance of a consumer mediator free of charge in accordance with Articles L152-1 et seq. of the French Consumer Code.
A list of approved mediators is available on the consumer mediation website at the following address: http://www.economie.gouv.fr/mediation-conso.
The Customer also has the option of filing a complaint via the online dispute resolution platform (known as the “RLL” platform) accessible via the link below: https://webgate.ec.europa.eu/odr/ main /? event = main.home.show & lng = FR .
Notwithstanding the foregoing, any dispute relating to the interpretation, performance, and validity of these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts of Toulouse.